FoneFacts gives you an accurate, all-important first-hand look at your company through
the ears of your prospective customers. It’s imperative that you know whether or not
your telephone personnel truly possess the knowledge and skills necessary to instill
high levels of comfort and confidence in your company’s products and services. You
must know precisely how valuable your employees are when it comes to greeting and
selling your old, new and future call-in customers.
FoneFacts provides one — and only one — service specialty... telephone surveying.
By posing as your customer, we professionally extract the "facts", audit and recap
the information you need to know.
In most cases your company has just one — and only one — opportunity to cash-in on each
call-in customer. It’s critical that your phone personnel be comprised of knowledgeable,
well-trained sales professionals. The packaged recap of our due diligence, plus other
vital information, will allow you to properly educate, train and motivate your organization
to meet your corporate sales objectives.
Our Philosophy
Our approach is direct and straightforward. There are no set-up charges or hidden fees,
and satisfaction is guaranteed. FoneFacts takes the "Mystery" and the "Secret" out
of Survey Shopping. When the "facts" and the "dollars" count... FoneFacts gives
you the best possible position to cash-in on all of your call-ins.
